4 Customer Service Mistakes to Avoid

Posted on: June 23, 2017 by Goodrich & Watson

As a retailer, your customers are the backbone to your success. Quality customer service is invaluable to your business not only to uphold your reputation, but to keep people coming back. In the age of automation, it can be easy to overlook some key components that result in a more positive customer experience, so we […] Read More

Building a Lucrative Online Store

Posted on: March 21, 2016 by Goodrich & Watson

When you are trying to build up your online store, there is a lot to figure out in terms of branding and functionality of your site. While you want to have the best Newport News Retail Insurance to keep you covered, here are some suggestions on how to build a successful online store. Images The […] Read More

Retail Safety: Holiday Crowd Control Tips

Posted on: November 17, 2015 by Goodrich & Watson

The rush of the holidays can unfortunately lead to some negative consequences for retail employees. While the majority of shoppers come and go without incident, the swarms of people can lead to injury and other perils. As such, it is important to protect your business during the seasonal rush with Virginia Retail Insurance. A major […] Read More